All items ordered from my online shop are shipped direct from the Cotswolds via Royal Mail.   Delivery is free within the UK.

 

TURNAROUND TIME

I aim to get your jewellery to you as quickly as possible.   Generally standard orders are packed and sent within three business days.   Made to order items can take longer than this so please allow a few extra days.   If there is likely to be a delay I will let you know.

 

INTERNATIONAL SHIPPING

Orders outside the UK are usually possible and are sent via Royal Mail or courier depending on the destination.   Packages will require a signature upon receipt and for this reason I cannot ship to a PO Box.   Customs and import duties are the responsibility of the customer.  

If you would like international delivery please email me for a shipping price.

 

PACKAGING

Your jewellery will come to you packed in a pure white organza bag and a sturdy postal box to ensure that it arrives safely.   If you would like to order jewellery to be sent direct as a gift please let me know so that I don't include a printed receipt in the package.

 

MISSING DELIVERIES

The Royal Mail are generally very reliable and it is very rare for items to go astray.   However, if your order has been posted and has not arrived within 10 working days please do contact me so I can resolve the issue.   International delivery times can be subject to customs delays so please do allow for this.